+44 (0)208-459-9999 support@airportbee.com

Privacy Policy

AirportBee.com respects your privacy

AirportBee.com will not take any information provided by you for use on any other site, resell it, or give it to anyone under any circumstance. We guarantee that all information that you share with us, including your contact information, and any pickup notes will remain confidential. We adhere to a strict anti-spam policy. We won't reveal or sell your email address to third parties. We won't send you emails if you don't want to receive them - except to confirm your booking and find out how our service was.

When you place an order, we send out an email with the order details and you will also receive an occasional newsletter from AirportBee.com. This is our way of notifying you about upcoming offers and information we think may be helpful to you. AirportBee.com will never share email addresses with anyone else. If you decide at any time that you want to stop receiving our emails, you can opt-out by clicking on the Unsubscribe link at the end of every email.

Our commitment to data security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Booking online at AirportBee.com is completely secure. We even transmit your booking information to us using 256 bit SSL encryption (not just when it comes to payment part of the process). We store your data on one of our dedicated servers and unlike other private hire providers in London, we never use cheaper (and less secure) shared hosting services to store your data. No personal or financial information is ever shared, rented or sold. The payments part of our booking process is handled by PayPal. You should refer to the PayPal privacy policy to learn more.

Information we collect

This notice applies to all the information that gets collected or submitted on AirportBee.com through the Bookings process, quote request, and other pages. We collect the information you supply us during the Booking process and use it to fulfill any bookings we receive. We also collect and store partially entered bookings and sometimes follow-up with customers who may have failed to complete their booking due to a technical problem or other reason. We only use the booking information you supply us for the purposes of booking fulfillment - we never use the information you give us to sell on to third parties.

How we use cookies

We use a number of different cookies on our site. If you do not know what cookies are, or how to control or delete them, then we recommend you visit http://www.aboutcookies.org for detailed guidance.

Google Analytics: We use Google Analytics to collect information about visitor behaviour on our website. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. This Analytics data is collected via a JavaScript tag in the pages of our site and is not tied to personally identifiable information.We therefore do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are. You can find out more about Google’s position on privacy as regards its analytics service at http://www.google.com/intl/en_uk/analytics/privacyoverview.html

Google AdWords: We use Google AdWords cookies so we are able to see which pages helped lead to bookings on our web site. This allows us to make better use of our paid search budget. We also use the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to AirportBee.com. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy. You can set preferences for how Google advertises to you using the Google Ad Preferences page.

Booking/Session Cookie: We use a session cookie to remember what you have told us during the booking process. We deem these cookies strictly necessary to the working of the website. If these are disabled then various functionality on the site will be broken and bookings will be unreliable.

How to contact us

Should you have further questions you can reach out to webmaster@airportbee.com.

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